All bookings for manual therapy sessions and Pilates classes require a reservation 24 hours prior to the desired time. We require booking reservations to be completed online in order to complete intake form and liability waivers. Full payment is required in order to book session due to limited spaces available. We require a 24 hour notice to cancel any session or class type. Failure to give notice results in loss of credit or funds. We do our best to accommodate in certain circumstances but please understand that repeat offenders will not receive a refund and will be potentially declined future services. No call, no show clients for any session type will result in no refund for paid session.
Mat Pilates classes are small in size intentionally to provide clients with confidence and comfortability in a group session. Our max limit is 4 people per class. You must reserve your spot in class prior to attending. Unfortunately we cannot accept walk ins at this time so a reservation made online prior to your desired class time is required. 24 hours reservation is required. All props are included in your class. We require socks in class (grip or non grip is your preference) and workout attire that is comfortable & not restrictive to any movements. Late arrival beyond 10 minutes to the class time is not prohibited due to missing out on an efficient warmup and potentially putting yourself at risk of injury. In respect to all participants in class and the instructor leading the class, we ask that you refrain from dialogue that can be distracting, discouraging, or obscene during classes. We welcome questions during class, as we believe Pilates is a practice that you will continually learn, but we encourage participants to book private sessions if you feel more comfortable with an open dialogue environment.
Manual therapy sessions require a 24 hour booking prior to desired appointment time. All manual therapy sessions are designed to be therapeutic recovery work and not sexual in any manner. Therapist reserves the right to turn away clients who do not comply with this policy. Clients who book an injury recovery session are asked to wear athletic wear to sessions. Those who arrive late to scheduled session can still receive treatment based off of the remainder of time left of scheduled session. Unfortunately we cannot extend time over due to potential scheduling conflicts.
We currently do not have an option to tip online when you book your session. Cash tips are accepted but never expected.